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How much does managed IT support cost for a 10–100 employee company in Galway?

How much does managed IT support cost for a 10–100 employee company in Galway in 2026?

Managed IT support for a 10–100 employee business in Galway typically costs between €40 and €90 per user per month, depending on your industry, security requirements, compliance obligations, and level of on-site support required.

For most Galway-based professional services, construction, manufacturing, and logistics companies, this usually translates to a total monthly IT spend of €800 to €9,000+, based on:

  • Number of users and devices

  • Cybersecurity and compliance needs

  • On-site vs remote support requirements

  • Business risk and uptime sensitivity

Below, we break down exactly what affects pricing, what you should expect at different price levels, and how to estimate your real IT costs.

In short: Most Galway SMEs should expect to budget between €40 and €90 per user per month for fully managed IT support.

The 4 main factors that determine managed IT support costs

Managed IT pricing is not one-size-fits-all. Costs are typically influenced by these four factors:

1. Number of users and devices

Most MSPs price per user, not per company.
A 15-user office will naturally cost less than a 70-user business with multiple sites, servers, and mobile workers.

2. Cybersecurity and compliance requirements

Industries like GP practices, solicitors, accountants, and manufacturing require stronger security controls, including:

  • Advanced endpoint protection

  • Email security

  • Backup and ransomware recovery

  • Compliance alignment (e.g. GDPR)

Higher security requirements increase service depth — and cost — but significantly reduce business risk.

3. Support model (remote vs on-site)

Most issues are resolved remotely, but many Galway businesses still need:

  • Regular proactive on-site audits (monthly, quarterly, bi-annual, or annual depending on size and compliance needs)

  • Scheduled on-site support

  • Emergency call-outs

Construction, logistics, and manufacturing companies often require more frequent on-site involvement, which affects pricing.

4. Industry risk and operational impact

If IT downtime stops billing, production, or operations, your service level must be higher.

For example:

  • Manufacturing downtime can halt production

  • Professional services risk data exposure

  • Construction teams rely on secure remote access

Higher operational risk = tighter SLAs and more proactive management.

Typical managed IT pricing tiers for Galway businesses

While every environment is different, most Galway companies fall into one of these ranges:

€40–€55 per user / month

Typically includes:

  • Remote helpdesk support

  • Device monitoring

  • Patch management

  • Basic cybersecurity protection

Best suited for low-risk, stable environments.

€55–€75 per user / month

Includes everything above, plus:

  • Enhanced cybersecurity

  • Backup and disaster recovery

  • Proactive monitoring

  • Regular on-site audits

  • Strategic IT planning meetings (bi-annual or annual)

Common for professional services and growing SMEs.

€75–€90 per user / month

Security-first, proactive managed IT:

  • Advanced endpoint & email security

  • Regular proactive on-site audits (often quarterly or monthly for regulated industries)

  • Strategic IT planning & IT investment budgeting (quarterly, bi-annual, or annual depending on needs)

  • Faster SLA response times

  • Industry-specific risk management

Typical for GP practices, manufacturing, logistics, and construction companies.

What’s usually included in managed IT support

Most managed IT agreements cover:

  • Unlimited helpdesk support

  • System monitoring & patching

  • Cybersecurity protection

  • Backup & disaster recovery

  • Vendor management

  • Regular proactive on-site audits

  • Strategic IT planning and investment budgeting meetings

Always confirm what’s included — and what’s not — before comparing providers.

How industry affects managed IT costs

Professional services (solicitors, accountants, GPs)

  • Higher security and compliance needs

  • More frequent audits

  • Faster SLA expectations

Construction & logistics

  • Remote and site-based working

  • Secure access requirements

  • On-site support needs

Manufacturing

  • Uptime-critical systems

  • Legacy infrastructure considerations

  • Proactive risk management

Industry-specific requirements are a major reason prices vary between companies.

How to estimate your real monthly IT cost

A simple estimate looks like this:

(Number of users × cost per user) + security requirements + on-site support needs

Example:

  • 35 users × €65 per user

  • Estimated monthly cost: ~€2,275 per month

This gives a predictable, budgetable IT spend instead of unexpected invoices or emergency repairs.

Real example: 35-user construction company in Galway

  • Users: 35

  • Industry: Construction

  • Challenges: Remote sites, ransomware risk, ageing hardware

  • Solution: Managed IT with enhanced security and quarterly proactive on-site audits

  • Cost range: Mid-tier (€55–€75 per user)

  • Result: Reduced downtime, predictable IT costs, improved overall security posture

Why Galway businesses choose Galway IT

  • 20+ years supporting Galway businesses

  • Local, on-site IT support across Galway County

  • Security-focused managed services

  • Deep experience in professional services, construction, manufacturing, and logistics

  • Proactive audits combined with structured IT planning and budgeting

Need an accurate cost estimate?

Every business environment is different.

If you’d like a clear, no-obligation IT cost estimate, Galway IT can review your current setup and recommend the right service level based on your size, industry, and compliance needs